Do I need to setup an appointment? Do you take
We believe that finding and renting the perfect apartment at Pryor
Creek should be easy – and because of that, no appointment is
necessary to tour our apartment community. However, we encourage
you to call ahead and schedule an appointment so we can assist you
as soon as you arrive. If you do decide to stop by without an
appointment, please arrive no later than one hour prior to closing
if you would like to tour the property. Everyone over 18 must have
a valid photo ID to tour the property.
Why do your prices have ranges? Why do your prices change
Our pricing incorporates many different elements including the
amenities specific to each apartment, the desired move-in date,
desired lease term and recent demand and supply statistics. The
pricing range you see depends on the lease term you choose. In
general, the longer the lease term, the lower the price, although
there can be specific exceptions. There are many factors that go
into pricing. Most importantly, we consider the quality of the
competing communities including age, size of apartments, quantity
and quality of apartment features and community amenities and the
quality of service provided. We monitor our competitor’s pricing
and are confident we offer a fair price given all of these
differences. When you stop by for a tour we can provide you with
price quotes on specific apartments based on these factors. These
quotes are good for 48 hours. If you have specific questions,
please do not hesitate to ask your Leasing Consultant. We work very
hard to be fair to everyone given all of these different
What is the application fee and is it
The application fee is $40 per person. If you are a married couple
it is just $40 for the joint application. The $40 application fee
Can I complete an application online? Where is the online
Yes, you can complete an application online! You will find the
“apply online” tab on our website, at the top of the page between
the “residents” and “preferred employer” tabs.
What utilities are residents responsible for?
Cable/Satellite and internet
Am I required to have Renter’s Insurance?
Do you offer furnished apartments?
For the benefit and protection of all residents, there is financial
responsibility requirement in which you must have insurance
protection during the term of your lease agreement. As such,
you must provide evidence of personal liability insurance with
limits of liability in an amount not less than $100,000 per
occurrence. To assist you in meeting this requirement, we
have a program with an independent insurance carrier from which you
can choose to obtain renter’s insurance. Through this
program, all our residents are pre-approved for ePremium Plan
renter’s insurance which offers high-quality, low-cost coverage
with products that are designed specifically for residents of
professionally-managed apartment communities. To sign-up for a
policy with ePremium you can go online at
utilize the link on our home page. You can satisfy your
financial responsibility requirement and obtain renter’s insurance
through this program, or you may choose to secure coverage on your
No we do not offer fully furnished corporate suite apartments.
What school district are you in? What are the
We are in the Mayes County School District. The schools are Lincoln
Early Childhood Center, Lincoln Elementary School, Pryor Junior
High and Pryor High School.
Lease and Community Questions
Is my security deposit totally refundable?
Yes, provided the lease agreement has been fulfilled and the
apartment is left clean and free of any damages. A 60 day, paid,
written notice is also required before move-out. Any final balances
due are deducted from the security deposit before being
When is my rent payment due?
Rent is always due on the first of the month.
What day of the month am I liable for a late
Rent is always due on the first and a $100.00 late charge is
assessed on the sixth (6th) of the month. All payments must be
received no later than midnight of the 5th
to avoid late
charges. Additionally, a $100.00 late charge is assessed on any
balance carried over $50.00.
Will you accept electronic payments from my
Rent is accepted by credit card, debit card, personal check,
cashier's check or money order. In order to make an electronic
payment you must enroll in our online services. You will need your
resident code in order to do this. Any of the office or leasing
staff can assist you with obtaining your code. Once enrolled, you
may schedule a monthly recurring payment to be deducted from your
checking account or charged to your credit card or debit card.
Is there a place where I can pay my rent after office
The fastest and most convenient way to pay your rent is
electronically through our online system. We do have a rent drop by
the front door of the clubhouse where residents can leave a
personal check, cashier's check or money order. We do not under any
circumstances accept cash.
Who do I write the rent checks out to?
You can make checks, money orders and cashier’s checks payable to
Pryor Creek Apartments. We do not under any circumstances accept
What kind of pets do you allow? How many pets may I
Cats and dogs are allowed. We do have a few restricted breeds which
include Rottweiler, Dobermans, Chows, Pit Bulls, Akitas, and German
Shepherds. These breeds or any mixture of are not allowed. You may
have up to (2) pets per apartment.
Are there any deposits, special fees, or monthly charges to
have a pet? What are rules regarding pets?
A $250 non-refundable fee along with a $250 pet deposit is
required. There is also a $10 pet rent per month required.
Through our preferred renters insurance provider, we also offer pet
renters insurance. For only $18 per year you can obtain $500 of pet
damage coverage. Pet owners are required to pick up after their
pets. To maintain the look and safety of the community, residents
who do not pick up after their pets can and will be charged a
$100.00 fee. Pets must be on a leash at all times and cannot be
left outside on patios or balconies unattended.
If I get a job transfer, can I break the
Yes, if the lease buy-out fee has been paid. The 60 day paid
written notice is still required as well. If you need to break your
lease for any reason please come in and meet with the Manager to
get a total of all the fees required in writing.
How can I refer a friend?
If Pryor Creek is just your style, chances are your friends will
feel just as at home here as you do. Simply have your friend
mention you referred them on their first visit to Pryor Creek. You
may also call, email or drop by your the leasing office to
recommend a friend or learn more about Pryor Creeks’ resident
If something needs to be repaired in my apartment, how do I
You may call the office, send an e-mail, or leave a message with
the answering service. You may also submit work orders online if
you are enrolled in our online services. You will need your
resident code in order to do this. Any of the office or leasing
staff can assist you with obtaining your code.
There is a person who might be staying with me for a while,
is that permitted by the lease?
Yes, if someone is temporarily staying with you for more than 7
consecutive days, they need to fill out an application and go
through the approval process.
I have a motorcycle, where can I park it?
Motorcycles may be parked in any regular parking space. They cannot
be parked on patios, on sidewalks, breezeways, or common areas.
I will be moving out. What do I need to do?
Pryor Creek requires a 60 day written notice, which you are
responsible through, prior to move-out. This is required regardless
if the lease is ending or you are breaking your lease early. If you
need to move-out at the end of your lease term, please remember to
come in 60 days prior to the lease expiring to provide your written
My children live with me in the summer; do I need to notify
your office when they arrive?
Yes, it is always a good idea to let the office staffs know of any
guests that will be here for extended visits.
Do you have cable services?
Cable is the responsibility of the resident. We do have a company
in town that we can refer you to.
Do you allow satellite dishes?
We do allow satellite dishes. They cannot be installed on our
buildings, only on a pole in the grassy areas.
I’m locked out of my apartment. What do I do?
If you are locked out during business hours, you can come to the
office to be let back in your apartment. If you are locked out
after hours you can call emergency maintenance to let you back in.
Please note, there is a $50.00 charge for after hour’s lockouts. We
will need to verify that you are on the lease with a photo ID or by
verifying personal information in the file.
I’ve lost my apartment and/or mailbox keys. What do I do?
What if I want my locks changed?
If you lose your key during business hours, you can come to the
office to be let back in your apartment. If you lose your key after
hours you can call emergency maintenance to let you back in. Please
note, there is a $50.00 charge for after hour’s lockouts. There is
also a $25.00 charge to purchase a new key. If you would like the
locks completely changed out there is a $25.00 lock change charge
for new keys and lock installation which due before the work is
completed. We will need to verify that you are on the lease with a
photo ID or by verifying personal information in the file.